Friday, June 19, 2015
Great Local Business Secret
They say in real estate its all about location location location. The same is true in business. This business was started by a enterprising state park employee who recognized a pattern- she kept answering the same question over and over about where campers could do laundry and get a shower. She then built her business right next to another source of customers- RV travelers. This is like shooting fish in a barrel right? Not quite, there is still competition. This owner differentiated herself by providing a better environment, clean working machines. The online reviews spoke volumes about the differentiation this owner provided on a coin operated laundry. I saw it immediately when I came in- her name and cell# are prominently posted on the front window. As I walked in and looked confused, I was pleasantly greeted by another launderer and she helped me decide which machine to use...I knew immediately this was the owner. Great businesses share some common practices- they provide a great service at a great value. They listen to their customers and then they act to provide a better experience. Making money is an outcome of operating a great business. Hats off to this entrepreneur!37th st coin operated laundry
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